Nondiscrimination and Accessibility

OCR Rule 1557 – Appendix A to Part 92—Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:

Discrimination is Against the Law

 

Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) :

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

○  Qualified sign language interpreters

○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters

○ Information written in other languages

If you need these services, contact Vicki Johnson, Civil Rights Coordinator.

If you believe that Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Vicki Johnson, Civil Rights Coordinator, P.O. Box 720, Wichita Falls, Texas 76307, (940) 397-2621, FAX (940) 761-1698, EMAIL compliance-notify@chcwf.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Vicki Johnson, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

"Many Wichitans brag about the quality of your services."

- Medical Patient

Mission

To provide access to high quality, respectful and patient-centered primary and preventive healthcare services for everyone.

Vision

Community Healthcare Center will eliminate health disparities and inequities in our community by being the provider of choice for primary medical, dental and behavioral healthcare services.

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Community Healthcare Center (CHC), like other healthcare organizations, has experienced a drastic increase in COVID-19 symptomatic visits from its existing patients and the local community. Due to the related increase in patient volume and decrease in staffing and other resources, CHC has made temporary changes in its patient acceptance policies.

Specifically, CHC will continue to provide the same high quality and quantity of services to our existing patients; however, we will only be accepting new patients within the following vulnerable populations:

• Ages 20 and under,
• Ages 65 and older, or
• Pregnant women.

Persons within the ages of 21 through 64 who are not pregnant and are not already an established CHC patient will need to seek primary care services elsewhere. We will look forward to being able to begin accepting new patients from all age groups and both maternity statuses as soon as possible.

Again, all current patients are welcomed to continue receiving whatever primary care services we offer from us whenever they need it, and regardless of their COVID-19 vaccine status. Any new patients that we can accept (ages 20 and under, 65 and older, or that are pregnant), will continue to be welcomed too, also regardless of their COVID-19 vaccine status.

COVID-19 vaccines are available for all qualified individuals, patient or not, ages 12 and older. Individuals wanting to be vaccinated may schedule their COVID-19 vaccination by calling (940) 766-6306. However, simply receiving a COVID-19 vaccine from CHC does not establish you as a CHC patient.
... See MoreSee Less

Community Healthcare Center (CHC), like other healthcare organizations, has experienced a drastic increase in COVID-19 symptomatic visits from its existing patients and the local community. Due to the related increase in patient volume and decrease in staffing and other resources, CHC has made temporary changes in its patient acceptance policies.

Specifically, CHC will continue to provide the same high quality and quantity of services to our existing patients; however, we will only be accepting new patients within the following vulnerable populations:

• Ages 20 and under, 
• Ages 65 and older, or
• Pregnant women.

Persons within the ages of 21 through 64 who are not pregnant and are not already an established CHC patient will need to seek primary care services elsewhere. We will look forward to being able to begin accepting new patients from all age groups and both maternity statuses as soon as possible.

Again, all current patients are welcomed to continue receiving whatever primary care services we offer from us whenever they need it, and regardless of their COVID-19 vaccine status.  Any new patients that we can accept (ages 20 and under, 65 and older, or that are pregnant), will continue to be welcomed too, also regardless of their COVID-19 vaccine status.  
  
COVID-19 vaccines are available for all qualified individuals, patient or not, ages 12 and older.  Individuals wanting to be vaccinated may schedule their COVID-19 vaccination by calling (940) 766-6306.  However, simply receiving a COVID-19 vaccine from CHC does not establish you as a CHC patient.

The dates for the COVID-19 Vaccine Clinic at the Career Education Center have been extended past Labor Day. The clinic will now operate every Friday from 4-6 pm until further notice. ... See MoreSee Less

Comment on Facebook

I got mine there! Super nice staff 💜💜

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It's Important to us that you are satisfied with the care you receive at Community Healthcare Center. Please take a moment to fill out a patient satisfaction survey. www.chcwf.com/surveys/ ... See MoreSee Less

Its Important to us that you are satisfied with the care you receive at Community Healthcare Center. Please take a moment to fill out a patient satisfaction survey. https://www.chcwf.com/surveys/
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