Nondiscrimination and Accessibility

OCR Rule 1557 – Appendix A to Part 92—Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:

Discrimination is Against the Law

 

Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) :

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

○  Qualified sign language interpreters

○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters

○ Information written in other languages

If you need these services, contact Vicki Johnson, Civil Rights Coordinator.

If you believe that Community Healthcare Center (North Central Texas Community Health Care Center, Inc.) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Vicki Johnson, Civil Rights Coordinator, P.O. Box 720, Wichita Falls, Texas 76307, (940) 397-2621, FAX (940) 761-1698, EMAIL compliance-notify@chcwf.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Vicki Johnson, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

"Instead of the tense feeling people normally get when they go to the dentist I was more relaxed. It was great to not have to sit and wait. It was a pleasant experience."

- Dental Patient

Mission

To provide access to high quality, respectful and patient-centered primary and preventive healthcare services for everyone.

Vision

Community Healthcare Center will eliminate health disparities and inequities in our community by being the provider of choice for primary medical, dental and behavioral healthcare services.

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7 hours ago

Community Healthcare Center

We are so excited to see the progress being made on our new Community Healthcare Center at Vernon College clinical site. It will be located at 4105 Maplewood Avenue. Thank you BYSP architects for sharing the pictures and the progress of our new site. ...

Have you or your child had a medical, dental or behavioral health counseling appointment recently at Community Healthcare Center? Please let us know about your experience by completing a patient satisfaction survey. Go to www.chcwf.com/surveys ...

Have you or your child had a medical, dental or behavioral health counseling appointment recently at Community Healthcare Center? Please let us know about your experience by completing a patient satisfaction survey. Go to www.chcwf.com/surveys

TodayCare, Community Healthcare Center's primary care walk-in clinic, is open Saturday from 8:30 a.m. to Noon, and is open during regular business hours Monday through Friday. All ages are welcome, and no appointments are necessary. We welcome Medicare, Medicaid, most STAR Plans, CHIP and most Insurances. A sliding fee scale discount is available based on family size and income. Community Healthcare Center’s TodayCare Walk-In Clinic is located at 200 Martin Luther King Jr. Blvd., Wichita Falls, TX 76301. For more information, please call (940)766-6306 or visit www.chcwf.com/todaycare/ ...

TodayCare, Community Healthcare Centers primary care walk-in clinic, is open Saturday from 8:30 a.m. to Noon, and is open during regular business hours Monday through Friday. All ages are welcome, and no appointments are necessary. We welcome Medicare, Medicaid, most STAR Plans, CHIP and most Insurances. A sliding fee scale discount is available based on family size and income. Community Healthcare Center’s TodayCare Walk-In Clinic is located at 200 Martin Luther King Jr. Blvd., Wichita Falls, TX 76301. For more information, please call (940)766-6306 or visit https://www.chcwf.com/todaycare/
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